cPanel Password

cPanel Password

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Password Retrieval

1. Simply go to the Members Area from oceaniawebhosting.com.au
2. Log in with your ‘username’ which is the same as the ‘email address’ you have registered with Oceania.
3. If you don’t know your password
   Password Security

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   A note about passwords

   
   When it comes to passwords, they can only protect your website when they are strong. This means that passwords must adhere to the following criteria.
   
   1. Use twelve digit alpha-numeric combinations- something like: JK,y=y u%TyG3 or similar non-words. Absolutely NEVER use the above “example” password. Update your password in all “Applications” includes and is not limited to:
   - Cpanel
   - email accounts
   - any CMS applications you are using like WordPress, Joomla or Soholaunch etc
   - Your sub-user accounts in any CMS you have installed and who have password access should also be updated.
   2. Have a different and unique password for each application as when hackers can crack one –all other logins with same or even similar passwords will be vulnerable
   3. For security everyone is reminded to be careful about who they share their passwords with and how they share the passwords. Using a password in email is NOT at all recommended. Whenever sending a password via email, consider transmitting it as an image instead of via text.
   4. Regularly Changed. By periodically updating your passwords, you lessen the chance that a leaked password can be used to gain access to your website.
   just click the Password Reset link and we’ll email you straight back.
4. The Members Area lets you log in directly to Cpanel OR Create a new cpanel password
   Password Security

   Close

   A note about passwords

   
   When it comes to passwords, they can only protect your website when they are strong. This means that passwords must adhere to the following criteria.
   
   1. Use twelve digit alpha-numeric combinations- something like: JK,y=y u%TyG3 or similar non-words. Absolutely NEVER use the above “example” password. Update your password in all “Applications” includes and is not limited to:
   - Cpanel
   - email accounts
   - any CMS applications you are using like WordPress, Joomla or Soholaunch etc
   - Your sub-user accounts in any CMS you have installed and who have password access should also be updated.
   2. Have a different and unique password for each application as when hackers can crack one –all other logins with same or even similar passwords will be vulnerable
   3. For security everyone is reminded to be careful about who they share their passwords with and how they share the passwords. Using a password in email is NOT at all recommended. Whenever sending a password via email, consider transmitting it as an image instead of via text.
   4. Regularly Changed. By periodically updating your passwords, you lessen the chance that a leaked password can be used to gain access to your website.

1. Navigate to MEMBERS AREA >> My Hosting > My cPanel services
2. In List My Products & Services Click on the Green “Active” Status Button to bring up the Overview and Actions Side Bar (and some cool cPanel Quick Shortcuts as well)
3. In Actions Side Bar Menu you can choose to log in to cPanel, webmail or Change the cPanel Password.

Feel free to change your cpanel password as often as you like and keep in mind that the cPanel and ftp passwords are the same.

What to do if you cannot login

• Please contact us for a password reset and then follow the retrieval procedure above
• We have Firewalls in place on your server to prevent unsolicited attacks. Unsuccessful logins to any of your services ( cpanel, ftp, mail)  are logged and when several unsuccessful logins are received the server will blacklist the requesting IP address and no further access is possible from that IP.If this happens to you we recommend that you reboot your Modem/router or restart your WIFI first. If you are still encountering issues please email us with your IP address ( find at whatismyip.com) so that we can whitelist it.

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