Disk Space Usage
Each hosting account, and each mailbox created in it, has an allocated disk space. From time to time you may receive a warning to say that your account (or mailbox) has reached 80% of its quota. This is a normal automated warning from the server.
You will be able to confirm the disk usages from cPanel > Files > Disk Space Usage.
- The Bar Graph shows an overview of your Usage.
- Scroll down to view a more in depth view
- Click on “+” to show subfolders
- Click on any Folder to open the folder in File Manager.
If necessary you will be able to use File Manager to delete any unwanted files. Alternatively you may prefer a faster method to manage files on the server by using an ftp client e.g. FileZilla.com etc. Please take care that you do not inadvertently remove any system files.
If your disk space has overfilled due to clogged mail accounts please clear using webmail.
- To view the mail in any email account directly on the server go to URL http://InsertYourFullDomainNameHere/webmail. The username is either:
- any of your domain-name based email addresses (full version e.g. email@example.com) and its assigned email passwordor,Password Security
A note about passwords
When it comes to passwords, they can only protect your website when they are strong. This means that passwords must adhere to the following criteria.
1. Use twelve digit alpha-numeric combinations- something like: JK,y=y u%TyG3 or similar non-words. Absolutely NEVER use the above “example” password. Update your password in all “Applications” includes and is not limited to:
- email accounts
- any CMS applications you are using like WordPress, Joomla or Soholaunch etc
- Your sub-user accounts in any CMS you have installed and who have password access should also be updated.
2. Have a different and unique password for each application as when hackers can crack one –all other logins with same or even similar passwords will be vulnerable
3. For security everyone is reminded to be careful about who they share their passwords with and how they share the passwords. Using a password in email is NOT at all recommended. Whenever sending a password via email, consider transmitting it as an image instead of via text.
4. Regularly Changed. By periodically updating your passwords, you lessen the chance that a leaked password can be used to gain access to your website.
- your cpanel logins to check the default account only ( In most cases you will have set this to ‘fail’ and there would be no mail there)
- any of your domain-name based email addresses (full version e.g. firstname.lastname@example.org) and its assigned email password
- Select RoundCube Mail Reading Program
- Click Log In
- To view all mail, Expand the Select button in the menu and choose “All” and place all highlighted mail in the Trash Can.
- Any emails to be deleted are now moved to trash and to fully delete them you must empty them from trash.
Increase Your Disk Space
Please call our support staff if you need an increase to your disk space.