Email – “How To”

How to clear email account that has overfilled – using webmail client Horde Download:    URL is http://mail.yourdomainname.ccc/webmail Notes: Substitute your own domain name for ‘yourdomainname.ccc’. Remember the server is case sensitive – ie use all lower case. Username and … Continued

Mail Problems – How to troubleshoot common problems Download:    Mail Issues are common and can be due to a wide variety of possibilities. Security: There are Firewalls in place on your server to prevent unsolicited attacks. Unsuccessful logins to … Continued

How to Manage Undelivered Mail/Mailing Lists Messages Download:    Your cpanel has mailing list software on board. Please be sure to read the developers information before you start to use any list. As with all mailing lists many of your … Continued

How to manage email during a hosting transfer Download:    When you transfer email service between another hosting company and Oceania, you’ll want to make sure you don’t miss any mail during the transition. When you’re transferring to us, the … Continued

How to archive IMAP emails Download:    Outlook 2013 and Outlook 2016: Please read: https://support.office.com/en-us/article/Back-up-your-email-e5845b0b-1aeb-424f-924c-aa1c33b18833   Mac: Please read: https://customers.machighway.com/knowledgebase.php?action=displayarticle&id=233   Thundebird: Please read: https://support.mozilla.org/en-US/kb/archived-messages     Download: 

Setup an Email AutoResponder in cPanel Download:    You can use auto responders to send a message back automatically to anyone who sends an email to a specified email account. This feature is mostly used when you are on vacation … Continued

Set Up MX Record for Email in cPanel Download:    MX (Mail exchanger) record is a type of resource record in the domain name system that specifies which mail servers are responsible for receiving emails for the domain. You can … Continued

Set Up DKIM and SPF – Email Authentication in cPanel Download:    DKIM (DomainKeys Identified Mail) is a means of verifying incoming email. It ensures that incoming messages are unmodified and from the sender from whom they claim to be. … Continued

How can I cleanup more space if my mailbox is almost full or over quota? Download:    If someone has been attempting to send email to your email address, only to have them returned, you should ask what error message … Continued

How can I cleanup more space if my mailbox is almost full or over quota? – Using Advanced Custom Query Download:  Use Automatic Mail Management Function in cPanel Remember to make a full cPanel backup before deleting anything- so there … Continued

How to Backup Your e-mail Accounts and Messages via cPanel’s File Manager Download:    Introduction Backing up your e-mail accounts and messages is useful if you wish to archive your old e-mail messages, or transfer e-mail content to a different … Continued