Configuration checklist for each email address

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Please check off that you have completed all steps below.


Email Account has been created in cpanel

A strong password has been assigned to the email address

You have determined the correct servername to substitute where the documentation below use

Find the correct Server Name for your account by

  • Logging in to cpanel
  • On the Left Hand Side, click ‘Expand Stats” link; use the Server Name as it appears in the list


The account is being manually configured ( do not use a wizard)

Username is the full email address
Password created in set up has been used
Incoming server is
Port for IMAP is 993 OR if using POP the port is 995
Outgoing SMTP server is
Port for outgoing mail is 465
Security Setting The email account is set to use SSL/TLS
Essential Enable “use Authentication” for outgoing mail.


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