Unwanted spam to your Registrant ID
Unwanted/spam emails being sent to a registrant of a gTLD (.com, .info, .net, etc) cannot be prevented by us (the registrar) or ICANN themselves. For us as a registrar it is impossible for us to track and manage spam emails being sent to a registrant because the contact details are made public and can be viewed/accessed by anyone who performs a WHOIS lookup on the domain.
ICANN do not assist with spam emails nor do they have a policy set out for registrars as it is outside of ICANN’s scope and authority.
The best steps to take regarding this would be below (also noted on ICANN’s website). You may want to:
- contact a law enforcement agency in your jurisdiction
- file a complaint with a consumer protection entity such as the International Consumer Protection and Enforcement Network or the US Federal Trade Commission
- contact the spammer’s Internet Service Provider
- contact the registrar of the spammer’s email
- contact ICANN directly yourself regarding this however as they have stated on their website they do not assist with these particular issues.
We offer WHOIS privacy services to prevent this. Please contact us if you would like to us to hide the identity of a Registrant when a user does a WHOIS lookup on that Registrant’s domain. The benefit of having Contact Privacy is that the Registrant’s identity, including home address, phone number, and email address, is shielded from spammers, identity thieves, scammers, and other undesirables. When Registrants enable the Contact Privacy service, masked WHOIS contact information appears in the public WHOIS database.